Quality Policy INDEVCO Consultancy provides specialized consulting services to clients, through a large network of consultants and technical advisors. We offer a set of comprehensive services spanning across multiple disciplines and industries, to guide clients to achieve internal business organization and identify growth opportunities. Our services include Customer Experience & Retention Strategies, Information Systems & Business Intelligence, Insurance & Safety Risk Management, IT Solutions & Consultancy, Lead Generation & Customer Acquisition Programs, Marketing & Sales Enablement, Business Process Improvement & Excellence, People Strategy & Organization Development, Risk Assessment & Internal Audit Advisory, Exhibition Strategy & Management, and Sustainability Strategy & Governance. INDEVCO Consultancy believes that the services’ quality is fundamental to our clients. Accordingly, we abide by the applicable legal and other requirements for the Management System to ensure compliance as appropriate. INDEVCO Consultancy has set the following commitments: Establish, execute, maintain and improve the Quality Management System of INDEVCO Consultancy units within the set framework of ISO 9001. Ensure customer focus through all our actions – that are customer centric – by providing quality services that meet clients’ expectations. Set objectives and targets to monitor and control service quality, risks and opportunities and take corrective actions when needed. Create quality awareness by developing the required level of knowledge and skills to all employees through competence assessment and provision of trainings and internal communication. Innovate solutions that ensure continual improvement being a strategic initiative for sustainability. Collaborate mutually with service providers and suppliers since they are our partners in growth. This policy is communicated through appropriate methods to all interested parties and is reviewed on timely basis for continual suitability.
